So, consider who owns the data in your organization? Certainly, its not IT. Not management – well they are responsible for it – but honestly, rarely know what is in that 3TB Sharepoint site they inherited ownership of 3 years ago.
No, its usually the data creator. The Data Owner. The Data Steward. The folks that interact with the data on a regular basis.
THEY know what it is, what it should be – and most importantly – how to apply the data classification policy to the data itself.
So, we empowered them. Not only on a regular basis may data users, creators and owners classify documents according to their own knowledge of the data set – but they can also communicate BACK to the Classification Owners about why a classification auto calculated is incorrect, could be better or should be different in some way.
As part of our user-first approach – we felt it important that a data classifier can communicate back when something is amiss – a totally optional setting of course – but we felt it was super important to enable the user to tell IT, the governance team, the policy team – how the policy can be better.
So we did.. Every classification interaction enables the user to communicate back – a first!